Description
INTRODUCTION
Effective communication is the foundation of professional and personal success. This course will equip participants with essential skills to communicate clearly and confidently. It will help them build strong relationships, avoid misunderstandings, and improve collaboration. Practical techniques will be introduced to enhance verbal and non-verbal communication.
Date
Day | Time | Price | Country |
|---|---|---|---|
Mon – Wed | 8:00 – 10:00 | $5/hrs | Turkey |
Tue – Thu | 18:00 – 19:00 | $5/hrs | Turkey |
Wed – Fri | 20:00 – 21:00 | $5/hrs | Turkey |
Sat – Sun | 18:00 – 19:00 20:00 – 21:00 | $8/hrs | Turkey |
THIS TRAINING COURSE WILL HIGHLIGHT
- Fundamentals of effective communication.
- Overcoming common communication barriers.
- Building rapport and trust in conversations.
- Improving listening skills and feedback techniques.
- Understanding non-verbal cues and body language.
OBJECTIVES
- Develop clear and concise communication techniques.
- Enhance active listening and response strategies.
- Improve verbal, non-verbal, and written communication.
- Build confidence in professional and social interactions.
- Minimize miscommunication and misunderstanding.
TRAINING METHODOLOGY
- Instructor-led presentations.
- Interactive discussions and Q&A sessions.
- Role-playing and real-world scenarios.
- Group exercises and brainstorming sessions.
- Video demonstrations and case studies.
- Peer and instructor feedback.
ORGANISATIONAL IMPACT
- Improved workplace communication and collaboration.
- Reduction in conflicts and misunderstandings.
- Enhanced productivity through clear information exchange.
- Stronger teamwork and interdepartmental cooperation.
- Increased employee confidence and morale.
PERSONAL IMPACT
- Greater self-confidence in professional interactions.
- Improved listening and understanding skills.
- Enhanced ability to articulate thoughts clearly.
- Stronger relationships and networking opportunities.
- Increased effectiveness in handling workplace challenges.
WHO SHOULD ATTEND?
- Entry-level employees.
- Customer service representatives.
- Junior supervisors and team leaders.
- Administrative and office staff.
- Fresh graduates entering the workforce.
- Employees seeking to improve communication skills.
- Anyone looking to develop fundamental communication techniques.
Course Outline
Day 1
Foundations of Communication- Understanding the communication process.
- Key components of effective communication.
- Common barriers and how to overcome them.
- Developing confidence in conversations.
- Principles of active listening.
Day 2
Verbal and Non-Verbal Communication- The role of tone, pitch, and voice clarity.
- The impact of body language and facial expressions.
- The power of eye contact and gestures.
- Adapting communication styles to different audiences.
- Communicating with clarity and precision.
Day 3
Written Communication Essentials- Structuring clear and professional emails.
- Effective business writing principles.
- Avoiding common grammar and punctuation errors.
- Writing concise and impactful messages.
- The importance of proofreading and editing.
Day 4
Interpersonal Communication Skills- Building rapport in workplace interactions.
- Managing difficult conversations professionally.
- The role of empathy and emotional intelligence.
- Assertiveness vs. aggressiveness in communication.
Day 5
Communication in Professional Settings- Communication in meetings and presentations.
- Customer service and client interactions.
- Conflict resolution through effective dialogue.
- Strategies for persuasion and influence.
- Building long-term professional relationships.
Cancellation policy
no refund is accepted
Certificate
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