Description
INTRODUCTION
Strong communication and interpersonal skills are essential for professional success and effective teamwork. This course provides participants with the fundamental skills needed to express themselves clearly, collaborate with colleagues, and handle workplace interactions with confidence. Participants will gain techniques to build relationships and foster a positive work environment.
Date
Day | Time | Price | Country |
|---|---|---|---|
Mon – Wed | 8:00 – 10:00 | $5/hrs | Turkey |
Tue – Thu | 18:00 – 19:00 | $5/hrs | Turkey |
Wed – Fri | 20:00 – 21:00 | $5/hrs | Turkey |
Sat – Sun | 18:00 – 19:00 20:00 – 21:00 | $8/hrs | Turkey |
THIS TRAINING COURSE WILL HIGHLIGHT
- Basics of professional communication and interpersonal skills.
- Active listening and effective verbal communication.
- Non-verbal communication and workplace body language.
- Handling workplace interactions and team collaboration.
- Conflict prevention and resolution through communication.
OBJECTIVES
- Develop foundational communication skills for workplace interactions.
- Enhance active listening and response techniques.
- Improve clarity and confidence in verbal and non-verbal communication.
- Strengthen teamwork through effective interpersonal skills.
- Learn to handle workplace misunderstandings professionally.
TRAINING METHODOLOGY
- Instructor-led presentations on fundamental communication skills.
- Interactive group discussions on workplace communication challenges.
- Role-playing scenarios to practice professional interactions.
- Video analysis of effective workplace communication.
- Hands-on exercises for improving listening and response skills.
- Case study: Real-world example of successful workplace communication.
ORGANISATIONAL IMPACT
- Improved communication flow within teams and departments.
- Reduction in misunderstandings and workplace conflicts.
- Stronger team collaboration and cooperation.
- Increased efficiency in daily professional interactions.
- Better employee engagement and workplace culture.
PERSONAL IMPACT
- Increased confidence in workplace conversations.
- Stronger ability to express ideas clearly.
- Enhanced interpersonal and teamwork skills.
- Improved listening and response strategies.
- Better handling of feedback and workplace interactions.
WHO SHOULD ATTEND?
- Entry-level employees.
- Junior supervisors and team leaders.
- Customer service and administrative staff.
- Recent graduates entering the workforce.
- Employees looking to improve their communication skills.
- Professionals in client-facing roles.
- Individuals seeking to enhance workplace relationships.
Course Outline
- Day 1
Fundamentals of Workplace Communication
- Importance of communication and interpersonal skills at work.
- Key components of effective workplace communication.
- Understanding barriers to communication.
- Developing confidence in workplace interactions.
- Professional etiquette in communication.
Day 2
Verbal and Non-Verbal Communication Skills- The role of tone, clarity, and word choice.
- Understanding body language and facial expressions.
- Adapting communication styles to different workplace scenarios.
- Using active listening to improve professional interactions.
- Avoiding miscommunication in workplace conversations.
Day 3
Team Communication and Collaboration- Building trust and rapport with colleagues.
- Encouraging open and transparent team communication.
- Handling workplace misunderstandings professionally.
- Strategies for effective group discussions and meetings.
- Communicating effectively in virtual and in-person settings.
Day 4
Conflict Prevention and Resolution- Identifying potential sources of workplace conflict.
- Strategies for preventing workplace misunderstandings.
- Communicating assertively to resolve conflicts.
- De-escalation techniques for tense situations.
- Giving and receiving constructive feedback.
Day 5
Professionalism in Workplace Communication- Communicating effectively in meetings and presentations.
- Handling difficult conversations with confidence.
- Maintaining professionalism in digital communication.
- Networking and building professional relationships.
- Enhancing workplace culture through communication.
Cancellation policy
no refund is accepted
Certificate
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