CSCIS- Communication and Interpersonal Skills at Work 02
Mar/2025
English
A course by
Description
INTRODUCTION
Effective communication and interpersonal skills are key to professional growth and team success. This course is designed for mid-level professionals looking to refine their ability to engage in complex workplace discussions, manage conflicts, and build strong professional relationships. Participants will learn techniques to enhance collaboration and leadership through effective communication.
Date
Day | Time | Price | Country |
---|---|---|---|
Mon – Wed | 8:00 – 10:00 | $5/hrs | Turkey |
Tue – Thu | 18:00 – 19:00 | $5/hrs | Turkey |
Wed – Fri | 20:00 – 21:00 | $5/hrs | Turkey |
Sat – Sun | 18:00 – 19:00 20:00 – 21:00 | $8/hrs | Turkey |
THIS TRAINING COURSE WILL HIGHLIGHT
- Advanced workplace communication strategies.
- Enhancing interpersonal skills for leadership roles.
- Conflict resolution and handling workplace disputes.
- Building credibility and trust through communication.
- Professional writing and digital communication strategies.
OBJECTIVES
- Strengthen leadership communication and interpersonal skills.
- Improve team collaboration and professional relationships.
- Learn conflict management and resolution techniques.
- Develop strategies for handling difficult workplace conversations.
- Enhance written communication skills for professional correspondence.
TRAINING METHODOLOGY
- Case study discussions on workplace communication challenges.
- Role-playing exercises to simulate real-world interactions.
- Group coaching for feedback on professional interactions.
- Writing workshops to improve email and document communication.
- Peer discussions on interpersonal communication challenges.
- Live coaching on professional and leadership presence.
ORGANISATIONAL IMPACT
- Improved leadership and team communication.
- More effective cross-functional collaboration.
- Reduction in internal communication breakdowns.
- Enhanced problem-solving and conflict resolution within teams.
- Stronger alignment of employees with organizational goals.
PERSONAL IMPACT
- Increased confidence in workplace interactions.
- Improved professional writing and speaking skills.
- Stronger ability to handle workplace conflicts diplomatically.
- Enhanced leadership and interpersonal skills.
- Greater ability to manage high-pressure discussions.
WHO SHOULD ATTEND?
- Mid-level managers and supervisors.
- Team leaders and department heads.
- Business development and client relations professionals.
- HR and administrative professionals.
- Employees preparing for senior leadership roles.
- Project and operations managers.
- Professionals handling stakeholder communications.
Course Outline
Day 1
Strategic Workplace Communication- The role of communication in leadership and management.
- Overcoming resistance in professional discussions.
- Building rapport and trust through communication.
- Managing communication breakdowns in the workplace.
- Enhancing cross-functional communication.
Day 2
Interpersonal Skills for Leadership- Communication strategies for influencing others.
- Handling difficult team dynamics through communication.
- Coaching and mentoring skills for professional growth.
- Building long-term professional relationships.
- Managing challenging workplace personalities.
Day 3
Conflict Resolution and Difficult Conversations- Identifying sources of workplace conflict.
- Techniques for resolving disputes professionally.
- Handling emotional conversations with professionalism.
- Delivering constructive feedback effectively.
- De-escalation techniques for managing workplace tensions.
Day 4
Business Writing and Digital Communication- Professional email and report writing techniques.
- Digital communication etiquette in the workplace.
- Writing persuasively in corporate environments.
- Structuring impactful workplace documentation.
- Proofreading and editing techniques for professional writing.
Day 5
Executive Presence and Professional Communication- Speaking with authority and confidence.
- Managing high-pressure communication situations.
- Persuasion and negotiation in workplace discussions.
- Communicating effectively in executive meetings.
- Mastering the art of professional storytelling.
Cancellation policy
no refund is accepted
Certificate


Free
Skill level Intermediate
100% positive reviews
Language: English
Assessments: Self
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