Description
INTRODUCTION
Business communication is essential for building strong professional relationships, increasing workplace efficiency, and ensuring clear messaging. This course introduces participants to the fundamentals of effective business communication, including verbal, non-verbal, and written communication techniques. By mastering these skills, participants will enhance their confidence and professionalism in workplace interactions.
Date
Day | Time | Price | Country |
|---|---|---|---|
Mon – Wed | 8:00 – 10:00 | $5/hrs | Turkey |
Tue – Thu | 18:00 – 19:00 | $5/hrs | Turkey |
Wed – Fri | 20:00 – 21:00 | $5/hrs | Turkey |
Sat – Sun | 18:00 – 19:00 20:00 – 21:00 | $8/hrs | Turkey |
THIS TRAINING COURSE WILL HIGHLIGHT
- Fundamentals of business communication in professional settings.
- Effective verbal and non-verbal communication techniques.
- Professional email and business writing best practices.
- Active listening and feedback strategies.
- Overcoming common communication barriers.
OBJECTIVES
- Develop a strong foundation in professional business communication.
- Enhance clarity and confidence in workplace interactions.
- Learn effective listening and response strategies.
- Improve written communication skills for business correspondence.
- Build better professional relationships through communication.
TRAINING METHODOLOGY
- Instructor-led presentations on communication principles.
- Group discussions and Q&A sessions to encourage interaction.
- Role-playing exercises for real-world communication scenarios.
- Email and business writing workshops for improving written clarity.
- Video analysis of effective communication techniques.
- Case study: Examining successful business communication strategies.
ORGANISATIONAL IMPACT
- Improved workplace communication leading to increased productivity.
- Reduction in miscommunication and workplace conflicts.
- Enhanced teamwork and collaboration across departments.
- Stronger professional relationships between employees.
- Improved customer and client communication strategies.
PERSONAL IMPACT
- Increased confidence in business conversations.
- Enhanced ability to express ideas clearly and professionally.
- Stronger written and verbal communication skills.
- Improved ability to listen and respond effectively.
- Greater professionalism in workplace interactions.
WHO SHOULD ATTEND?
- Entry-level employees and junior professionals.
- Customer service and administrative staff.
- Team leaders and junior supervisors.
- Employees looking to improve business writing skills.
- Professionals in client-facing roles.
- Recent graduates entering the corporate environment.
- Individuals preparing for professional communication challenges.
Course Outline
Day 1
Introduction to Business Communication- The importance of business communication.
- Key principles of effective workplace communication.
- Common communication barriers and how to overcome them.
- Developing confidence in professional interactions.
- Understanding workplace communication etiquette.
Day 2
Verbal and Non-Verbal Communication- Tone, clarity, and structure in spoken communication.
- The impact of body language and facial expressions.
- Using active listening to improve workplace relationships.
- Adapting communication styles for different audiences.
- Assertive versus passive communication in business settings.
Day 3
Business Writing and Email Etiquette- Writing clear and professional business emails.
- Formatting reports, memos, and official documents.
- Common business writing mistakes and how to avoid them.
- Structuring messages for impact and clarity.
- Proofreading techniques for error-free communication.
Day 4
Communication in Teamwork and Collaboration- Building trust and rapport with colleagues.
- Encouraging open and transparent workplace discussions.
- Strategies for effective team communication.
- Handling workplace disagreements professionally.
- Giving and receiving constructive feedback.
Day 5
Professionalism and Business Communication- Communicating effectively in meetings and presentations.
- Handling difficult conversations with diplomacy.
- Networking and relationship-building through communication.
- Managing workplace conflicts through effective dialogue.
- Enhancing personal brand through professional communication.
Cancellation policy
no refund is accepted
Certificate
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