{"id":24186,"date":"2025-03-23T13:17:46","date_gmt":"2025-03-23T13:17:46","guid":{"rendered":"https:\/\/globalcentered.com\/?post_type=lp_course&#038;p=24186"},"modified":"2025-03-23T13:20:09","modified_gmt":"2025-03-23T13:20:09","slug":"cscis-communication-and-interpersonal-skills-at-work-01","status":"publish","type":"lp_course","link":"https:\/\/globalcentered.com\/ar\/courses\/cscis-communication-and-interpersonal-skills-at-work-01\/","title":{"rendered":"CSCIS- Communication and Interpersonal Skills at Work 01"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"24186\" class=\"elementor elementor-24186\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67b8be5 e-con-full e-flex e-con e-parent\" data-id=\"67b8be5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b16eb7f elementor-widget elementor-widget-text-editor\" data-id=\"b16eb7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>INTRODUCTION<\/b><\/p><p><span style=\"font-weight: 400;\">Strong communication and interpersonal skills are essential for professional success and effective teamwork. This course provides participants with the fundamental skills needed to express themselves clearly, collaborate with colleagues, and handle workplace interactions with confidence. Participants will gain techniques to build relationships and foster a positive work environment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-107e8eb elementor-widget thim-ekits-heading elementor-widget-thim-heading\" data-id=\"107e8eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc_heading\"><h3 class=\"title\">\u0627\u064a\u0627\u0645 \u0627\u0644\u062f\u0648\u0631\u0629 <\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b761289 responsive-mobile elementor-widget elementor-widget-text-editor\" data-id=\"b761289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table style=\"border: 1px solid black; border-collapse: collapse;\"><tbody><tr><th style=\"border: 1px solid black;\"><p>\u0627\u0644\u0627\u064a\u0627\u0645<\/p><\/th><th style=\"border: 1px solid black;\"><p>\u0627\u0644\u0648\u0642\u062a<\/p><\/th><th style=\"border: 1px solid black;\"><p>\u0627\u0644\u0633\u0639\u0631<\/p><\/th><th style=\"border: 1px solid black;\"><p>\u0627\u0644\u0628\u0644\u062f<\/p><\/th><\/tr><tr><td style=\"border: 1px solid black;\"><p>Mon &#8211; Wed<\/p><\/td><td style=\"border: 1px solid black;\"><p>8:00 &#8211; 10:00<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">$5\/hrs<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">Turkey<\/p><\/td><\/tr><tr><td style=\"border: 1px solid black;\"><p>Tue &#8211; Thu<\/p><\/td><td style=\"border: 1px solid black;\"><p>18:00 &#8211; 19:00<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">$5\/hrs<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">Turkey<\/p><\/td><\/tr><tr><td style=\"border: 1px solid black;\"><p>Wed &#8211; Fri<\/p><\/td><td style=\"border: 1px solid black;\"><p>20:00 &#8211; 21:00<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">$5\/hrs<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">Turkey<\/p><\/td><\/tr><tr><td style=\"border: 1px solid black;\"><p>Sat &#8211; Sun<\/p><\/td><td style=\"border: 1px solid black;\"><p>18:00 &#8211; 19:00 20:00 &#8211; 21:00<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">$8\/hrs<\/p><\/td><td style=\"border: 1px solid black;\"><p style=\"text-align: center;\">Turkey<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c01b92 elementor-widget elementor-widget-text-editor\" data-id=\"9c01b92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>THIS TRAINING COURSE WILL HIGHLIGHT<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Basics of professional communication and interpersonal skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Active listening and effective verbal communication.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Non-verbal communication and workplace body language.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Handling workplace interactions and team collaboration.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conflict prevention and resolution through communication.<\/span><\/li><\/ul><p><b>OBJECTIVES<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Develop foundational communication skills for workplace interactions.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhance active listening and response techniques.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve clarity and confidence in verbal and non-verbal communication.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strengthen teamwork through effective interpersonal skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Learn to handle workplace misunderstandings professionally.<\/span><\/li><\/ul><p><b>TRAINING METHODOLOGY<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Instructor-led presentations on fundamental communication skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interactive group discussions on workplace communication challenges.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Role-playing scenarios to practice professional interactions.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Video analysis of effective workplace communication.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hands-on exercises for improving listening and response skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Case study: Real-world example of successful workplace communication.<\/span><\/li><\/ul><p><b>ORGANISATIONAL IMPACT<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved communication flow within teams and departments.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduction in misunderstandings and workplace conflicts.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stronger team collaboration and cooperation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased efficiency in daily professional interactions.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better employee engagement and workplace culture.<\/span><\/li><\/ul><p><b>PERSONAL IMPACT<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased confidence in workplace conversations.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stronger ability to express ideas clearly.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhanced interpersonal and teamwork skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved listening and response strategies.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Better handling of feedback and workplace interactions.<\/span><\/li><\/ul><p><b>WHO SHOULD ATTEND?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Entry-level employees.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Junior supervisors and team leaders.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer service and administrative staff.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recent graduates entering the workforce.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employees looking to improve their communication skills.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professionals in client-facing roles.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Individuals seeking to enhance workplace relationships.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3911109 elementor-widget elementor-widget-spacer\" data-id=\"3911109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-020939c elementor-widget elementor-widget-spacer\" data-id=\"020939c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4ac24 elementor-widget thim-ekits-heading elementor-widget-thim-heading\" data-id=\"5d4ac24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc_heading\"><h4 class=\"title\">Course Outline  <\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abfc53e elementor-widget elementor-widget-text-editor\" data-id=\"abfc53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><<h5><span class=\"highlight\"><strong>  Day 1  <\/strong><\/span><\/h5>\n\n<b>\u00a0Fundamentals of Workplace Communication<\/b>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Importance of communication and interpersonal skills at work.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Key components of effective workplace communication.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understanding barriers to communication.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developing confidence in workplace interactions.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional etiquette in communication.<\/span><\/li>\n<\/ul>\n<h5><span class=\"highlight\"><strong>  Day 2  <\/strong><\/span><\/h5>\n\n<b>\u00a0Verbal and Non-Verbal Communication Skills<\/b>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The role of tone, clarity, and word choice.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understanding body language and facial expressions.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adapting communication styles to different workplace scenarios.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using active listening to improve professional interactions.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoiding miscommunication in workplace conversations.<\/span><\/li>\n<\/ul>\n<h5><span class=\"highlight\"><strong>  Day 3  <\/strong><\/span><\/h5>\n\n<b>\u00a0Team Communication and Collaboration<\/b>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Building trust and rapport with colleagues.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encouraging open and transparent team communication.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Handling workplace misunderstandings professionally.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strategies for effective group discussions and meetings.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communicating effectively in virtual and in-person settings.<\/span><\/li>\n<\/ul>\n<h5><span class=\"highlight\"><strong>  Day 4  <\/strong><\/span><\/h5>\n\n<b>\u00a0Conflict Prevention and Resolution<\/b>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identifying potential sources of workplace conflict.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strategies for preventing workplace misunderstandings.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communicating assertively to resolve conflicts.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">De-escalation techniques for tense situations.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Giving and receiving constructive feedback.<\/span><\/li>\n<\/ul>\n<h5><span class=\"highlight\"><strong>  Day 5  <\/strong><\/span><\/h5>\n\n<b>Professionalism in Workplace Communication<\/b>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communicating effectively in meetings and presentations.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Handling difficult conversations with confidence.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintaining professionalism in digital communication.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Networking and building professional relationships.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhancing workplace culture through communication.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e704331 elementor-widget thim-ekits-heading elementor-widget-thim-heading\" data-id=\"e704331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc_heading\"><h4 class=\"title\">Cancellation policy <\/h4><div class=\"sub-heading\"><p>no refund is accepted<\/p>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5917da elementor-widget thim-ekits-heading elementor-widget-thim-heading\" data-id=\"f5917da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc_heading\"><h4 class=\"title\">Certificate <\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52fe128 elementor-widget elementor-widget-image\" data-id=\"52fe128\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"386\" height=\"271\" src=\"https:\/\/globalcentered.com\/wp-content\/uploads\/2024\/10\/Certificate-1.png\" class=\"attachment-full size-full wp-image-23503\" alt=\"\" srcset=\"https:\/\/globalcentered.com\/wp-content\/uploads\/2024\/10\/Certificate-1.png 386w, https:\/\/globalcentered.com\/wp-content\/uploads\/2024\/10\/Certificate-1-300x211.png 300w\" sizes=\"auto, (max-width: 386px) 100vw, 386px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>INTRODUCTION Strong communication and interpersonal skills are essential for professional success and effective teamwork. This course provides participants with the fundamental skills needed to express themselves clearly, collaborate with colleagues, and handle workplace interactions with confidence. Participants will gain techniques &hellip; <\/p>","protected":false},"author":2,"featured_media":24132,"comment_status":"closed","ping_status":"closed","template":"","course_category":[47],"course_tag":[74],"class_list":["post-24186","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-communicating-skills","course_tag-cscis","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CSCIS- Communication and Interpersonal Skills at Work 01 - Global Centered<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/globalcentered.com\/ar\/courses\/cscis-communication-and-interpersonal-skills-at-work-01\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSCIS- Communication and Interpersonal Skills at Work 01 - Global Centered\" \/>\n<meta property=\"og:description\" content=\"INTRODUCTION Strong communication and interpersonal skills are essential for professional success and effective teamwork. 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