People Management Skills for New Supervisors & Team Leaders Course

The People Management Skills for New Supervisors & Team Leaders course provides participants with a comprehensive understanding of the essential leadership, communication, and people management skills required to successfully transition into supervisory and team leadership roles. The program focuses on equipping new leaders with the knowledge and practical tools needed to manage teams effectively, enhance employee performance, and foster a productive and positive work environment.

Participants will explore leadership fundamentals, employee motivation, performance management, delegation techniques, communication skills, coaching and feedback methods, conflict resolution, team development, and workplace decision-making. The course also examines best practices for building trust, managing workplace challenges, and creating a culture of accountability and continuous improvement.

Learning Outcomes

By the end of this course, participants will be able to:

• Understand the roles and responsibilities of supervisors and team leaders.
• Apply effective leadership and people management techniques.
• Communicate clearly and build productive relationships with team members.
• Delegate tasks effectively and monitor performance outcomes.
• Provide constructive feedback and support employee development.
• Manage workplace conflicts and address performance issues professionally.
• Motivate employees and foster engagement within teams.
• Create a positive, accountable, and high-performing work environment.

Target Audience

• Newly Appointed Supervisors.
• Team Leaders and Shift Leaders.
• First-Line Managers.
• Professionals transitioning into leadership roles.
• Department Coordinators and Operational Supervisors.
• Individuals seeking to strengthen their people management and leadership capabilities.

Course Duration

5 Days (25 Training Hours)

Certification

Participants will receive a certificate of attendance upon successful completion of the course.